This Privacy Policy describes the practices of MRQZ Renovations LLC, a renovation coordination company operating at 4927 W Valley View Dr, Salt Lake City - 84120-4807, United States (US). The site at mrqzrenovations.autos is maintained by the developer MRQZ Renovations, which means the same small team that answers your project email also builds and maintains the pages you are reading. This policy applies to this website and to information shared with us in connection with renovation inquiries and active projects.
We have written this policy in plain language because privacy documents should be readable by the people they protect. Where the policy refers to the Company, it means MRQZ Renovations LLC. Where it refers to this site, it means the website and the forms, email addresses and phone number published on it.
1. Scope of this policy
This policy covers the website published at mrqzrenovations.autos and the personal information that MRQZ Renovations LLC receives when a visitor submits a contact form, sends an email, places a phone call or requests a renovation walkthrough. It also covers information gathered during the walkthrough itself and during the delivery of renovation services, to the extent that information is stored or processed in connection with our business records.
This policy does not cover the practices of other companies, including the suppliers, trade partners, software vendors and payment providers that may be involved in a project. Those organizations maintain their own privacy notices, and we encourage you to review them when they are presented to you. This policy also does not cover information that you share with third parties independently of the Company, such as information posted on a public review platform or sent to a contractor that you hired separately.
The website is intended for visitors in the United States, with the primary service area around Salt Lake City and the surrounding communities of the Wasatch Front. If you access the site from another country, you do so on your own initiative and you are responsible for compliance with local law. The Company does not target the site specifically to residents of other jurisdictions.
2. Information we collect
The Company collects two broad categories of information. The first is information that you choose to give us. The second is information that is generated automatically when a browser requests a page from our web server. We keep collection intentionally narrow, and we do not ask for information that is not useful for answering your inquiry or coordinating your project.
In practical terms, the information we may hold includes your name, your email address, your phone number, the address of the property under consideration, the rooms or systems you want to discuss, the timeline you are working toward, photographs or drawings you choose to send, and the content of messages exchanged with us. For active projects, it may also include contract details, change orders, inspection notes, warranty records and payment correspondence.
We do not collect government identification numbers, financial account numbers, health records or precise geolocation data through this website. If a payment is made by check or bank transfer during a project, the financial institution involved handles the transaction, and we retain only the records necessary for accounting and tax purposes.
3. Information you provide voluntarily
When you use the contact form, the fields ask for your name, email address, subject line and message. The form prepares an email in your own email program and sends it to support@mrqzrenovations.autos. The Company does not operate a hidden database behind that form. The information reaches us as an ordinary email, and it is handled in the same way as any other message sent to our support address.
When you call +19069997424, you may leave a voicemail. Voicemail records typically include your phone number, the time of the call and whatever information you choose to state. We listen to voicemail, transcribe the relevant details into our project notes and delete recordings that are no longer needed. Please avoid leaving sensitive personal information in a voicemail when a short message asking for a return call would be enough.
During a walkthrough, we take measurements, notes and photographs of the property. You may also give us drawings, permits, inspection reports or material samples. Anything you hand over is treated as project material and is stored with the project file. If you prefer that a particular item not be photographed or recorded, tell us at the visit and we will note the exclusion in the file.
4. Technical information and server logs
Like nearly every website, our hosting environment records basic technical information when a page is requested. This typically includes the internet protocol address of the requesting device, the date and time of the request, the page requested, the referring page when one is supplied, the browser type and version, and the operating system. These records are used to keep the site available, diagnose errors and understand which pages are useful to visitors.
Server logs are generated automatically and are not used to identify individual visitors by name. We do not combine log data with contact form submissions to build profiles, and we do not sell or rent log data. Logs are retained for a limited period consistent with hosting operations and ordinary security practice, after which they are deleted or overwritten in the normal course of system maintenance.
The site does not include analytics trackers, advertising pixels or social media widgets that report your browsing behavior to other companies. If that changes in the future, this policy will be updated before the change takes effect, and the update will describe the new tool and its purpose.
6. How we use information
We use the information described above for a small number of connected purposes. The first is to respond to your inquiry, answer your questions and arrange a walkthrough. The second is to prepare a written scope and coordinate the trades, materials and inspections needed for a project. The third is to maintain business records, including contracts, change orders, invoices and warranty documentation. The fourth is to keep the website secure and functional. The fifth is to comply with legal, tax and insurance obligations.
We also use project information to improve our own planning. For example, if several clients in a neighborhood ask about the same plumbing constraint, we may note the pattern in internal guidance so future scopes account for it earlier. This internal use relies on aggregated or de-identified observations wherever possible, and it does not result in marketing messages being sent to people who did not ask for them.
We do not use your information to make automated decisions that produce legal or similarly significant effects. We do not use your information to train external artificial intelligence systems, and we do not license project photographs to stock libraries or advertisers.
7. Legal bases for processing
For visitors and clients in the United States, the Company processes information on the basis of the consent you provide when you contact us, the performance of a contract when you engage us for a project, compliance with legal obligations, and legitimate business interests such as keeping records, responding to inquiries and protecting the security of our systems. Where consent is the basis, you may withdraw it at any time by contacting us.
For visitors in jurisdictions that use the terminology of the General Data Protection Regulation, the corresponding bases are consent for inquiry handling and optional communications, performance of a contract for project delivery, legal obligation for tax and record keeping, and legitimate interests for security and business administration. We assess those interests against your rights and expectations, and we limit processing to what is necessary for the stated purpose.
Where the law requires a specific consent for a specific activity, we will ask for that consent separately and will not bundle it with unrelated terms. Refusing a consent that is not necessary for the service will not prevent you from using the public pages of the site.
8. Project records and photographs
Renovation work generates a detailed record. We photograph existing conditions before demolition, waterproofing before tile, rough-in work before wall closure, and the finished rooms at closeout. These photographs protect both the client and the Company: they document what was found, what was installed and what was corrected. Photographs are stored in the project file and are shared only with the people who need them for the work.
We do not publish client photographs on this website or on social media without a separate written permission. If permission is given, it can be limited to particular rooms or particular platforms, and it can be withdrawn later for future use. Withdrawal does not require the removal of printed archival records that are retained for legal or insurance purposes.
Project files also include notes about access, pets, parking, alarm codes and preferred communication methods. These notes exist so that crews can work respectfully in an occupied home. Access codes are removed from the file at closeout, and any physical keys are returned and documented.
10. Service providers and processors
The Company relies on a small set of service providers for hosting, email, accounting and document storage. These providers process information on our instructions and are expected to protect it with appropriate technical and organizational measures. They are not permitted to use client information for their own marketing.
Email is a good example. Messages sent to support@mrqzrenovations.autos pass through an email provider before reaching our inbox. That provider necessarily handles message content and metadata in order to deliver it. We choose providers that offer reasonable security features, and we review those arrangements from time to time as the business changes.
Some providers operate infrastructure in other countries. Where information crosses a border, we rely on the provider contractual commitments and on legal mechanisms that are recognized for the transfer. We do not send project files to providers that cannot describe how data is protected.
11. How long we keep information
Inquiry messages that do not lead to a project are kept for a limited period so that we can answer follow-up questions and recognize returning clients. When that period ends, the messages are deleted from the active inbox and from project notes that reference them.
Project records, contracts, change orders, invoices and warranty documents are kept for the period required by tax law, insurance practice and the warranty terms of the work performed. Photographs that document construction and waterproofing are kept for the same period because they may be needed to support a warranty claim or a future repair.
Access codes, key records and temporary contact details are removed at closeout. Server logs follow the hosting retention schedule described in section four. When a retention period ends, information is deleted or rendered unreadable in the normal course of system maintenance.
12. How we protect information
We protect information with a combination of access control, device security and practical habit. Project files are stored in accounts that require a password and, where available, a second factor. Devices used for business are kept updated and locked when unattended. Paper notes taken on site are transferred to the project file and shredded when they are no longer needed.
No method of transmission or storage is perfectly secure. Email in particular is not a sealed channel, so please avoid sending highly sensitive documents by ordinary email when another method would work. If you need to share something confidential for a project, tell us and we will suggest a more suitable route.
If a security incident affects personal information, we will investigate promptly, take steps to contain the incident and notify affected individuals and authorities as required by applicable law. We will also describe the nature of the incident and the steps taken in plain language, without minimizing the impact.
13. Your privacy rights
You may ask the Company what personal information we hold about you, request a copy of that information, ask us to correct inaccurate details, or ask us to delete information that we are not required to keep. You may also object to certain uses, withdraw consent where consent is the basis for processing, and ask for a portable copy of information you provided to us.
To make a request, write to support@mrqzrenovations.autos with enough detail for us to identify the relevant records. We may ask for verification so that we do not release information to the wrong person. We will respond within the time required by applicable law, and we will explain any legal reason that prevents us from fulfilling a request in whole or in part.
You will not be charged for a reasonable request, and we will not treat a privacy request as a reason to end a project or refuse service. If you are not satisfied with our response, you may contact the relevant supervisory authority in your jurisdiction, where one applies, or seek advice from a consumer protection office.
14. Privacy for Children
This website is intended for adults who are planning renovation work. It is not directed to children, and we do not knowingly collect personal information from children through the site. If you believe that a child has submitted information to us, contact support@mrqzrenovations.autos and we will delete the information promptly.
Renovation projects sometimes take place in homes where children live. During a walkthrough or a workday, crews may interact briefly with younger family members, but we do not record their details in project files unless a parent or guardian provides the information for a practical reason, such as access or scheduling. Any such note is kept to the minimum necessary and removed at closeout.
15. External links and third party sites
This site may link to suppliers, manufacturers or public resources that are useful for renovation planning. Those links are provided for convenience. When you follow a link, you leave our site and become subject to the privacy practices of the destination. The Company does not control those practices and is not responsible for the content or security of external sites.
We encourage you to read the privacy notice of any site before providing personal information, especially when the site asks for payment details or identity documents. A link from our site is not an endorsement of every practice on the destination site.
16. Changes to this policy
We review this policy when our tools, our services or the law change. When a revision is material, we update the effective date at the top of the page and, where we hold an email address for you, we may send a short notice describing the change. Continued use of the site after an update means that you accept the revised policy.
Earlier versions of this policy can be requested from support@mrqzrenovations.autos. We keep prior versions so that clients can see what commitments applied at the time they shared information with us.
17. How to contact us
Questions about this policy, or requests concerning personal information, should be sent to the Company at the following details. Please include a clear subject line so that the message reaches the right person.
MRQZ Renovations LLC
4927 W Valley View Dr, Salt Lake City - 84120-4807, United States (US)
Email: support@mrqzrenovations.autos
Phone: +19069997424
Business hours: Monday to Thursday 8:00 to 17:00, Friday 8:00 to 15:00, Saturday by appointment.
If you prefer to speak by phone, call +19069997424 during business hours. Messages left outside those hours are returned on the next business day. The Company appreciates the time you take to read this policy and welcomes questions that help make it clearer.